Résumé
"Community policing encourages agencies to work proactively to develop solutions to the immediate underlying conditions contributing to public safety problems. Through their partnership with an independent sociologist from Towson University, the Baltimore Police Department has developed a community-based survey to evaluate a victim's level of satisfaction with responding patrol officers. Through this innovative application, police are seeking to proactively address the immediate conditions that give rise to public safety issues in Baltimore City."--Page iii.