Résumé
The present document is one of the six methodology guides included in the Safety Diagnosis Tool Kit for Local Communities. Dealing with direct observation of life settings, it is intended to provide a framework for gathering meaningful information with a view to identifying characteristics or situations with nuisance potential (e.g. disorder, incivility and deteriorated physical environment). This type of information will lead to a better understanding of problems noted, particularly by the population, in certain private or public places; for example, around high-density family housing, in the vicinity of shopping centres or districts, and in areas next to bars or other establishments that serve alcohol.