Résumé
"The increasingly complex, dynamic and pluralistic nature of the policing and community safety environment is presenting a significant challenge to the problem structuring and solving approaches traditionally used by managers in this sector. In light of deficiencies of traditional approaches, developments in the field of systems thinking have sought to tackle problem situations more holistically, employing a variety of systems approaches in combination to improve success in problem situations of greater plurality and complexity. In particular, Critical Systems Thinking (CST) has evolved as a theory and philosophy to support multi-methodology problem solving. This action research focuses on the actual and potential use of systems approaches in the policing and community safety environment."--Abstract.