Note
Cover title.
"Special Report,
Strategic Policy and Research Division,
January 2009"--Cover.
Issued also in French under title: Examen du bilan des plaintes du public de la GRC, 2007 : comprenant les recommandations à mettre en oeuvre.
Résumé
"The Review of the Record Project’s main goal is to identify areas where opportunities exist to effect change and strengthen police accountability. The project consists of two major components: the Review of the Record and the Outstanding Disposition List, which tracks all open Commission-lodged complaint files. These projects serve to enhance civilian oversight of the RCMP through quantitative and qualitative analyses, thereby strengthening the entire public complaint system. This report is divided into two parts: Part One presents the findings related to the analysis of the Review of the Record database and Part Two presents the findings and trends related to the analysis of the findings and recommendations made in the Commission’s Interim Reports."--Page 2.
Contenu
The public complaint process -- Intake of complaints -- Informal resolution -- Request for review -- Part 1. Analysis of the review of the record -- 1.1. Post-audit review -- 1.1.1. Methodology -- 1.1.2. Limitations -- 1.2. RCMP force-wide and regional analysis -- 1.2.1. Received complaints -- 1.3. Chronic and multiple complainants -- 1.4. Disposition of complaints -- 1.5. Investigation and final report -- 1.6. Informal resolutions -- 1.7. Withdrawals -- 1.8. Terminations (notice of direction) -- 1.9. Service standards: processing time -- 1.10. Outstanding disposition list -- 1.10.1. Administrative issues -- 1.10.2. Incomplete complaint records -- 1.10.3. Incorrect Commission reference -- 1.11. Informal resolution of improper use of force complaints -- Part 2. Trend analysis: findings and recommendations in the Commission's interim reports -- 2.1. Trend analysis of interim report findings and recommendations -- 2.1.1. Allegations -- 2.1.2. Methodology -- 2.1.3. Classification of complaints -- 2.1.4. Findings and recommendations -- Next steps --
Recommendations
-- Appendix A. Common terminology -- Appendix B. List of issues -- Appendix C. Map of RCMP Divisions -- Appendix D. Complaint process -- Division reports -- -- The Territories: Yukon, Northwest Territories and Nunavut -- A-National Capital Region -- B-Newfoundland and Labrador -- C-Quebec -- D-Manitoba -- E-British Columbia -- F-Saskatchewan -- G-Northwest Territories -- H-Nova Scotia -- J-New Brunswick -- K-Alberta -- L-Prince Edward Island -- M-Yukon -- O-Ontario -- V-Nunavut.