Summary
"Like all organizations,
police agencies collect,
store, process, analyze,
interpret, and react to
information. But
they often fail to collect or
assemble information useful for
assessing their performance. Even
when such information is
available, they rarely analyze it in
meaningful ways, learn from it,
and implement changes based on
what they have learned.
In
this paper, a
systematic framework will be suggested within
which police agencies can make greater use of information
and measurement to enhance
their capacity for systematic,
organizational learning. As they
begin to operate like learning
laboratories, police organizations
will move closer to becoming
“intelligent organizations,”
capable of continuous reflection,
adaptation, and renewal."--Includes text from page 1.
.