Summary
"This study asks how the Vancouver Police Department (VPD) can firmly embed its Strategic Plan into day-to-day operations. The opportunity will foster further development and support of the plan, enabling the organization to accomplish its goals. The study is significant because it ensures the VPD follows best practices in strategic planning, and the development of sustainable approaches will prevent the repetition of past mistakes. The conduct of this action research project includes both quantitative and qualitative methodology, accomplished through an electronic survey and a series of one-on-one interviews, and complemented by relevant literature. The research supports nine recommendations, including a review of the strategic plan, the return of strategic working groups, an internal marketing program, enhanced communications, integrated programs training and accountability measures. The implementation of these recommendations will enable the VPD to create a culture of change and make meaning of its strategic plan."--Abstract.