Note
Author(s) affiliated with: Saint Xavier University, Northeastern University, University of Illinois at Chicago, Northwestern University.
Summary
"The justification for increasing diversity in personnel has focused on both workplace
performance as well as the workplace atmosphere. Higher levels of workplace performance
and satisfaction within organizations arise when diversification is sought as a way to truly
incorporate different employee viewpoints, experiences, and cultures. Using Ely and Thomas’s
(2001) theoretical constructs on diversification perspectives, we developed several survey
questions to assess officer perceptions of their workplace. Ely and Thomas found that an agency’s
diversification perspective—that is, why they sought to diversify their workforce— influenced
workplace performance and satisfaction among employees."--Page 1.