Summary
"This document contains many examples of innovative police work being developed and delivered across the country, and provides practical advice and instruction on how service delivery to hate crime victims might be further improved." -- Page 1.
Contents
1. Defining hate crime. -- 1.1. Collecting data. -- 1.2. Agreed definitions. -- 1.3. Non-monitored hate crime. -- 1.4. Repeat victimisation. -- 1.5. Secondary victimisation. -- 1.6. Critical incidents. -- 2. Legislation. -- 2.1. Racially or religiously aggravated offences. -- 2.2. Specific hate crime offences. -- 2.3. Sentencing for hate crime. -- 2.4. Officer discretion. -- 3. Strands of monitored hate crime. -- 3.1. Disability hate crime. -- 3.2. Race hate crime. -- 3.3. Religious hate crime. -- 3.4. Sexual orientation. -- 3.5. Transgender hate crime. -- 4. Under-reporting of hate crimes. -- 4.1. Third-party and assisted reporting. -- 5. Responses to hate crimes. -- 5.1. First contact. -- 5.2. Data recording. -- 5.3. Leadership and individual performance. -- 6. Responses to hate incidents. -- 6.1. Introduction. -- 6.2. Ownership. -- 6.3. Recording non-crime hate incidents. -- 6.4. Opposition to police policy. -- 7. Partnership working. -- 7.1. Benefits. -- 7.2. True Vision. -- 7.3. Leadership. -- 7.4. Problem solving in partnerships. -- 8. Minimum standards for response, investigation and supervision of offences. -- 8.1. Introduction. -- 8.2. Call handling. -- 8.3. Risk assessments. -- 8.4. Initial response. -- 8.5. Hate crime investigation. -- 8.6. Criminal justice process. -- 8.7. Support for victims and witnesses. -- 8.8. Repeat victimisation. -- 8.9. Witness care. -- 9. Community engagement. -- 9.1. Introduction. -- 9.2. Building relationships. -- 9.3. Building community confidence. -- 10. Intelligence. -- 10.1. Hate crime considerations. -- 10.2. Community cohesion. -- 10.3. Links between hate crime and counter-terrorism policing. -- 10.4. Intelligence standards. -- 10.5. Conclusion. -- 11. Measuring performance. -- 11.1. Introduction. -- 11.2. Hate crime data collection. -- 11.3. Performance targets. -- 11.4. Hate crime audits. -- 12. Hate crime in sport. -- 12.1. Introduction. -- 12.2. Robust and effective action. -- 12.3. Building community confidence. -- 12.4. Intelligence-led policing. -- 12.5. Football intelligence officers. -- 12.6. Match commanders. -- 13. Inciting hatred. -- 13.1. Incitement to racial hatred. -- 13.2. Incitement to hatred on the grounds of religion. -- 13.3. Incitement to hatred based on sexual orientation. -- 13.4. Guidance on incitement to hatred offences. -- 13.5. Action in response to allegations of incitement to hatred. -- 14. Internet hate crime. -- 14.1. Nature of internet hate crime. -- 14.2. Offences and investigation of internet hate crime. -- 14.3. International jurisdiction. -- 14.4. Court jurisdiction – England and Wales. -- 14.5. Key considerations. -- 14.6. Targeting celebrities. -- 14.7. Police crime recording. -- 14.8. Generic internet hate crime management. -- 14.9. Hate mail. -- 15. Internal hate crime. -- 15.1. Introduction. -- 15.2. Leadership and partnership building. -- 15.3. Encouraging reporting. -- 15.4. Transparency of performance data. -- 15.5. Legal duties to protect staff from harassment. -- 15.6. Types of internal hate crime. -- 15.7. Expressions of personal belief. -- 15.8. Refusal by a member of the public to accept an allocated officer. -- 15.9. Investigation of internal hate crimes.