Summary
"Matrix Consulting Group was retained by the City of Winnipeg to conduct an
Operational Review of its Police Service. The final report, which follows, presents the
results of the study. This study, which began at the beginning of 2013, was designed to
provide an assessment of the efficiency and effectiveness of Police Service’ operations,
identifying improvement opportunities relating to service delivery, organization and
staffing, as well as management.
In spite of the many positives within the Police Service, there are also many
improvement opportunities. These issues represented the principal focus of this study.
While there are over 100 recommendations made in this report, there are several
recurring areas in which major change in needed. Many of these improvement needs
cross-cut the organization."--Pages 1, 9.
Contents
1. Introduction and executive summary -- 2. Organization and management of the Winnipeg Police Service -- 3. Analysis of uniform operations -- 4. Analysis of operations support -- 5. Analysis of investigative operations -- 6. Analysis of administrative functions -- 7. Analysis of development support services -- 8. Analysis of the office of the chief.