Summary
"The main purpose of the Survey is to determine the current perception of the citizens of London to help ensure that the program development and service delivery of the LPS continues to meet the needs of the community. Specifically, the objectives of the Survey are as follows: to measure the community’s level of satisfaction with respect to the quality of various services provided; to determine the community’s recommendations for the prioritization of specific policing issues; to measure the progress of specific performance indicators as outlined within the current LPS Business Plan (2010 – 2012). The Survey, as one of the components of the community consultative process, will provide valuable quantitative and qualitative findings to be drawn from during the formation of the LPS Business Plan (2013 – 2015)."--The Purpose and Objectives.
Contents
Executive summary -- Introduction -- Methodology -- Analysis of the data -- Conclusions -- Appendix A. Sample survey and cover letter -- Appendix B. 2011 results - frequencies and percentages report -- Appendix C. 2008 results - frequencies and percentages report -- Appendix D. 2005 results - frequencies and percentages report -- Appendix E. 2002 results - frequencies and percentages report.